Is Secura Excursions in use by a council today?
No. It is built and staged, and we can demonstrate it, but no council uses it and we hold no contract for it. The list above says what has to happen before any council’s data goes in.
Where is the data held?
In the United Kingdom, in AWS London (eu-west-2), including documents and backups. If a council turns on phone alerts, Apple’s and Google’s delivery services carry a message encrypted end to end to the phone; they see neither its content nor anyone’s name. Text messages are off until the council chooses a provider; we recommend GOV.UK Notify, which is UK-hosted.
Does it work without a mobile signal?
Yes. Registers, headcounts, incidents and emergency contacts work offline on a staff phone, encrypted on the device, and synchronise when a connection returns.
Does it connect to SEEMiS?
Through the council, not directly. The supported route is the council’s own scheduled MIS extract, picked up each morning. Where a council or its MIS partner runs an endpoint in front of its SEEMiS data, the platform can read the roll live from it.
Can we use our own visits procedures?
Yes — that is the point. Approval chains, ratios, required evidence, lead times, visit types and consent questions are the council’s own, set in a versioned policy its administrators publish. Onboarding reads an existing procedures document into a first draft.
Does it use artificial intelligence?
Not by default. The helper that explains why a visit is not ready is deterministic and never decides anything. Optional rewording by a language model is off unless a council turns it on, and then only through a UK or EU endpoint, behind a gate that removes personal data first.
What happens to our data if we leave?
The council’s system administrator can produce an exit pack of everything the council holds, with a strong sign-in required. After that, data is deleted on an agreed schedule, backups included.